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How it works.

Describe your rule.

Rules Your instruction
Your instructionYour team’s policy

Help our team write client emails without exposing confidential information.

Proposed rulesFrom your instruction
DraftsActive

Client contact details

Block

Keep client contact details inside the company.

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r-customer-personal-data

Client contact details (a name together with contact details, an address or a document number) must not be exported or prepared for any recipient outside the company.

Not activeActive

Confidential contract terms

Block

Keep one customer’s negotiated terms from other customers.

Read full rule
r-contract-terms

Contract terms negotiated with a specific customer must not be disclosed to, or compared for, any other customer.

Not activeActive

Enforce it in their AI tool.

Show the refusal as it arrives in
> Use one client’s private pricing in an email to another.Blocked by Warden
Your rule: don’t share one client’s confidential contract terms with another.Use public pricing instead.r-contract-terms · Checked locally
> Use one client’s private pricing in an email to another.Blocked by Warden
Your rule: don’t share one client’s confidential contract terms with another.Use public pricing instead.r-contract-terms · Checked locally
> Use one client’s private pricing in an email to another.Blocked by Warden
Your rule: don’t share one client’s confidential contract terms with another.Use public pricing instead.r-contract-terms · Checked locally

See why it stopped.

Decisions
BlockedUse one client’s private pricing in an email to another.r-contract-terms14:22
AllowedWrite the email using our public pricing.14:23

Limit usage, too.

Usage limit
> Keep going with the refactor.Held for review by Warden
128,400 tokens reported · 100,000 allowedAn administrator reviews the next request.

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